Adobe Connect Pro Support & Resources
Adobe Connect Pro is a suite of server-based programs that includes Connect Meeting for web conferencing, and Adobe Presenter, which allows users to add audio narrations to PowerPoint presentations and publish them to a streaming web server.
Connect at UNC is supported by a partnership of schools within the university, and its use is limited to faculty and students from those schools and their associated institutes. For more information about using Connect , contact the Connect Partnership manager
System Administrators
| School | Primary administrator | Backup administrator |
| Public Health | George Field | Andrew Ochs |
| Pharmacy | Casey Emerson | |
| Education | Cheryl Goldstein | Clint Kale |
| Social Work | Manuel Garcia | Phillip Armfield |
| Dentistry | Jim George | |
| Government | Joel Galbraith | Greg Whisenhunt |
Resources
Here are Connect Pro resources from the Adobe web site. Note: some of thisinformation is specific to Adobe's hosted Connect Pro service and doesn't apply to the Connect installation at UNC.. Adobe customer support does not provide support for UNC users.
| Download Adobe Presenter 7 (August 2008) This is the core Presenter program. It installs as a plug-in program to PowerPoint and adds an 'Adobe Presenter' menu to the PowerPoint menu bar. After you download and install it, you will need to obtain a serial number from the Connect system administrator. You will also need to apply the 7.0.1, 7.0.2, and 7.0.5 patches, below. Download Presenter 7. |
| Download Adobe Presenter Patches. Presenter is currently at release 7.0.5. After installing Presenter 7, you'll need to download and install patches 7.0.1, then 7.0.2, and finally 7.0.5. These patches must be installed in numerical order. Go to the Adobe Presenter download page. |
| Adobe Connect Pro 7User Guide (web-based version) |
| Adobe Presenter 7User Guide (web-based version) |
| Adobe Connect Pro Resource Center |
| Adobe Connect Pro User Community (requires free Adobe registration) |
| Adobe Connect Support Center |
| Adobe Connect Developer Connection |
Documentation
Here are documentation and tutorials to help you with basic Connect Meeeting and Adobe Presenter functions.
| For all users | Format |
| Connect user support at UNC | |
| Adobe Presenter 7 | |
| Quick Start Guide | Adobe Captivate tutorial |
| Getting Started with Presenter | Adobe Presenter tutorial |
| Publishing to the UNC Connect server | |
| File Structures in Presenter 7 | |
| Selecting the Right Microphone | Adobe Presenter tutorial |
| Using Quizzes with Presenter | Adobe Presenter tutorial |
| Connect 7 Meeting (for all users) | |
| User roles and system requirements | |
| Connect Meeting (for participants) | |
| Attending your first Connect Pro Meeting | Adobe Captivate tutorial |
| Connect Meeting (for presenters) | |
| Sharing content | Adobe Captivate tutorial |
| An introduction to breakout rooms | Adobe Presenter tutorial |
| Connect Meeting (for hosts) | |
| Best practices for Meeting hosts and presenters | Adobe Presenter tutorial |
| Troubleshooting a Connect Meeting | |
| Managing users and roles | |
| Managing pods and layouts | |